If you have ever gone through the process of replacing the windows in your home, you know all to well the stress it can bring. You will need to decide whether you want to replace all of your windows or just some while also deciding on what company to hire and what window style to choose! The number of decisions you will need to make is staggering but with a little preparation this process can become a very smooth one.
Unfortunately, one of the most overlooked aspects of a standard window replacement project is a thorough evaluation of a window’s warranty. Even an exquisitely engineered Bentley needs to go into the shop for repairs from time to time! So just because you purchased the highest quality replacement windows money can buy, doesn’t mean they will never fail.
So why are window warranties so often ignored? The answer to this question is actually quite simple, because they are confusing. Last year I had an epoxy coating placed on my garage floor. After it was done, the installers presented me with the completion paperwork which included a copy of my so-called “Limited Life Time Warranty”. Being the educated consumer I am, I attempted to read this warranty to better understand what potential problems my new floor could have and how they would be handled. As I read through this legal heavy document, I quickly realized that unless I wanted to go to law school, I had no hope in understanding what was covered and what was not!
This is not a great position to be in. A thorough understanding of what is and isn’t covered in any home improvement project is paramount before you sign on the dotted line. The truth is, not all replacement window warranties are created equal! Window warranties can vary from manufacturer to manufacturer and what is covered by one company may be completely ignored by another. In addition to coverage differences, window warranty vernacular can run the gamut from basic to confusing, with words meaning one thing in one warranty and something completely different in another.
The most commonly offered warranty in the replacement window industry is the trusty Limited Lifetime Warranty. Most Limited Lifetime Warranties cover defects that pertain to aesthetic and performance issues that occur with your replacement windows over time. Most replacement window companies that provide a Limited Lifetime Warranty have more fine print than you will ever want to read! For this reason, many Michigan homeowners get suck with a replacement window warranty that isn’t worth more than the paper it is written on!
Your new Pure Energy windows from Pure Energy Window Company however, will include a True Full 50 Year Transferable Guarantee! A Full 50 Year Transferable Guarantee from Pure Energy means that your new windows are 100% covered from day one and are never prorated! Every potential window issue is covered including all parts, materials, frames, locks, hardware and even the glass seals themselves. That’s right, Pure Energy guarantees your new windows will not lose their glass seal for 50 years or we will replace them! In addition, if you decide to move, the warranty is 100% transferable to the next homeowner making it a great selling point if you decide to sell your home.
Does “Lifetime” truly mean a lifetime?
I have been asked this question hundreds of times over the past 11 years and the answer is always the same, it depends… Within the home improvement industry more often than not Lifetime doesn’t actually mean lifetime. More accurately, lifetime within the replacement window industry refers to the lifespan that the window manufacturer determines that the window will remain in top quality.
If the windows are lower quality and cheaply manufactured, a Limited Lifetime Warranty may only be 4-5 years while a higher grade replacement window may have up to a 50 year guarantee. Before deciding to hire a company to replace the windows in your home, do yourself a favor and investigate both the window construction and warranty details.
What can I expect a typical window warranty to cover?
What a replacement window warranty covers will vary drastically from one window manufacture to the next. There are however, a few things that seem to be universal when it comes to Limited Lifetime Warranty:
- Sash defects
- Color fading
- Hardware issues
- Insulated glass seal failure
- Glass coatings or films
Here at Pure Energy Window Company, every window we sell has a Full 50-Year Lifetime Guarantee that covers every potential problem your new windows may encounter throughout their lifespan! We are a Family-Owned and Operated Replacement Window Company servicing all of Southeastern Michigan and Lansing.
If you would like to learn more about new Pure Energy windows give us a call today to schedule a FREE In-Home Window Consultation with one of our window experts! Call (844) 449-9990 or click on the link below to get started TODAY!
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