Customer Testimonials & Reviews | Pure Energy Window Company

Why Customers Love Pure Energy Window Company

From our very first correspondence, Pure Energy not only met our expectation but exceed them every step of the way. PERIOD. You get what you paid for. These windows and doors seal better than anything we have EVER installed. Can't wait to analyze the utility cost savings as we approach our first year of installation. Oh yes, they even insulated several areas of our home that were not sufficient for free, and donated our old windows to Habitat for Humanity. That's real cool!

 5/5

Brighton, MI

Pure Energy Window Company

4.8

Based on 632 reviews

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Nancy HydeDavis

14:44 12 Jun 25

We had a full house install yesterday and a cutout for a new slider to our deck. Honestly I was surprised it could be done in one day but the “A team” ( Ray, Joey, Devin, Marc, Adam and James ) did it…These men were so polite, respectful and cleaned up everything including taking the old windows and screens. If I could rate them over 5 stars I would. Highly recommend this company

Response from the owner 11:08 16 Jun 25

Thank you so much Nancy for the opportunity to work on your home! As the owner of Pure Energy Window Company, I love reading such a positive review of our awesome installers! Ray and his guys are some of the best in the industry! Thank you for the feedback. Welcome to the Pure Energy family!

J R

23:48 04 Jun 25

Excellent company from our salesperson, the finance person, the scheduler, the installers, and the follow-up person. The installer team worked all day on our windows. They all were friendly and polite, not only to us but to each other. I heard many times "can you help me with this please" and always a "thank you" was expressed to their fellow worker. Super team! Thank you, Ray, Joey Devin, Marc and Adam! The house is much quieter as well.

Response from the owner 00:21 05 Jun 25

Thank you so much for the opportunity to work on your home JR! As the owner of Pure Energy Window Company, I love reading such positive things about your experience! Sounds like your installation went great! I am so blessed to have some of the best installers in the industry! I'm so glad they took care of your home while getting along with one another! Welcome to the Pure Energy family!

Tina-Marie Blakley

12:18 31 May 25

After hearing from the company, which is much appreciated, I am going to change my review. It is just frustrating to put that amount of money out for windows, and have to have two service calls to finally see what the issue was. Thank you, Pure Energy, for reaching out so quickly. We look forward to a quick and complete repair.
After 1/2 years, a couple screens split on their own, and a window sash that was not closing properly, after 2nd trip out, found out the sash was not squared! The window was always a little tight locking, just got to the point it could not be locked. Now we wait a month to see if replacement sash works.
A lot of money for this…?

Response from the owner 10:22 31 May 25

As the owner of Pure Energy Window Company, I can assure you that we strive to be perfect with every project, everyday...however the reality is that no man is completely perfect. The saving grace for all mankind however is that fact that no one should be judged by the mistakes they make but rather how they handle them. It appears that our manufacturer produced a flawed product that we are in the process of fixing. We install 1,000s of windows every month and while we hope they are all perfect, the reality is sometimes they come to us with issues. I am so happy to hear that we are getting your window fixed and if I am missing anything, please feel free to contact me directly. I trust that you will alter your review having now made what I can only assume was your point...thank you sincerely for the opportunity to work on your home! As a local business supporting supporting other local businesses and 100s of Livingston County residents, I know you meant no harm to our Family Owed & Locally Operated business!

Colette Mezza

13:31 29 May 25

We had pure energy, install 20 windows in our house and fix the trim on two other windows. The team of Justin C., Tyler, Bob, and Ryan, were professional and did a great job. They even fixed some issues we were not aware of.
In addition, they appeared to have great camaraderie and communicated well with each other. In other words, they enjoyed what they were doing, despite a very long day. And they cleaned up pretty good after themselves.
We are loving our new window windows.

Response from the owner 10:06 31 May 25

Thank you so much for the opportunity to work on your home Colette! As the owner of Pure Energy Window Company, I love reading about such a positive installation experience! Getting new windows can be a stressful thing...I'm so glad my men took good care of you and your home! Welcome to the Pure Energy family!

Guy Trupiano

12:24 23 May 25

Ray and his team were outstanding putting in 2 doorwalls and windows this week. Very professional and courteous. They did a walk around and cleanup. Everything looks great. Thank you,

Response from the owner 20:45 25 May 25

Thank you so much for the opportunity to work on your home Guy! Everyone here at Pure Energy Window Company is happy to hear that your installation went great! Welcome to the Pure Energy family!

B D

20:44 13 May 25

Could not be happier with Pure Energy Window Co! They showed up when they said they would show up, brought us a high quality window and doors, and did their thing for the install. I thought they would be really well made, but the quality was even better than I thought it would be.
The whole process was smooth, with no hiccups along the way.

Special shout out to Daryl, Jesse, Brenden and Bryant. They were professional and yet personable at the same time during install. Great group of guys, and a great company.

Response from the owner 20:36 19 May 25

Thank you so much for the opportunity to work on your home! As the owner of Pure Energy Window Company, I tryly appreciate you taking time to write such a thorough review! I am so glad the your entire experience was a positive one! Welcome to the Pure Energy family!

Joseph Pendergraff

20:43 13 May 25

Joey's crew of Ray, Devin, Marc, Trutter, James and Adam were great. They did an outstanding job of installing my windows and cleaning up. They also explained everything before they did it. Great job, great crew.

Response from the owner 20:28 19 May 25

Thank you so much for the opportunity to work on your home Joseph! As the owner of Pure Energy Window Company, I love reading about how professional work install crew was on your job! Welcome to the Pure Energy family!

LuAnn Koch

20:58 12 May 25

Pure Energy was great to work with!! Ordering and installing was made so easy!! Love my new sunroom windows and finally new carpet to finish it off!! Highly recommended!

Response from the owner 10:47 13 May 25

Thank you so much for the opportunity to work on your home LuAnn! As the owner of Pure Energy Window Company, it was my pleasure to personally work on your project myself! Welcome to the Pure Energy family!

D G

20:54 12 May 25

Response from the owner 10:45 13 May 25

Thank you so much for the 5 STAR review DG! We truly appreciate it!